Forbidden Error after Install

RT Users
1

I mentioned something about this problem in another thread, but wanted
to reiterate my request for help since my issue has no problem
reiterating its complaint.

Everything during install goes swimmingly, but when I direct a browser
at the site, I get a Forbidden error. This is on Apache 1.3.31-r1 and
mod_perl 1.27-r4

Looking at the error_log on the server I get an error like:
"client denied by server configuration: /usr/rt3/share/html.’

Here are some more details on users/perms:

Apache is running as user “apache”

I configured with:

./configure
–prefix=/usr/rt3
…
–with-web-user=apache
–with-web-group=apache

All files and directories (recursively) of /usr/rt3 have permissions of
755, so user apache should have at least read permissions on those
files.

So, I’m stumped. If anyone else has run into this issue, I’d appreciate
some guidance.

Thanks,

Ryan Roland

Application Developer
Information Technology
Division of Recreational Sports
Indiana University

812.855.9617
rmroland@indiana.edu

2

Looking at the error_log on the server I get an error like:
"client denied by server configuration: /usr/rt3/share/html.’

so, uh, how’s you apache configured? Are you by change requiring ssl,
and then connecting without it? Or disallowing an IP range…

seph

3

Nothing like that. This is a fresh apache setup. No ssl or anything like that. No IP blocks or anything.

This is the basic structure of the virtual host setup I have; taken from the Fedora Source install page:
http://wiki.bestpractical.com/index.cgi?FedoraInstallGuide

ServerName my.testmachines.ip.address DocumentRoot /usr/local/rt3/share/html AddDefaultCharset UTF-8 
PerlModule Apache::DBI
PerlRequire /usr/local/rt3/bin/webmux.pl

<Location />
    SetHandler perl-script
    PerlHandler RT::Mason
</Location>

I have also tried using the VirturalDirectory setup mentioned at the bottom of the aforementioned page.

Alias /rt “/usr/share/rt3/share/html”
<Location /rt>
SetHandler perl-script
PerlHandler RT::Mason

But that had the same issues.

Thanks,

Ryan-----Original Message-----
From: seph [mailto:seph@directionless.org]
Sent: Thu 6/10/2004 7:00 PM
To: Roland, Ryan M
Cc: rt-users@lists.bestpractical.com
Subject: Re: Forbidden Error after Install

> Looking at the error_log on the server I get an error like:
> "client denied by server configuration: /usr/rt3/share/html.'

so, uh, how's you apache configured? Are you by change requiring ssl,
and then connecting without it? Or disallowing an IP range....

seph

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