I need to run a search of new, open or stalled tickets from last month. I’m running a search taking March as reference (last month) with the following parameters:
Status = ‘new’ AND Status = ‘open’ AND Status = ‘stalled’ AND LastUpdated = ‘2020-03-01’ AND LastUpdated = ‘2020-03-31’
But I get 0 results. As far as I can see, ‘LastUpdated’ field is not possible to run search between date ranges.
Is it possible to run a search like mine?
Many thanks in advance!