FC4, RT 3.4.1, Apache 2.0.54 config - how to remove trailing '/rt/'

Anyone know of an easy way to modify the instructions found at
http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide so that I can
simply use http://rt.mydomain.org http://rt.mydomain.org/ instead of
http://realhostname.mydomain.org/rt/ to access request tracker?
Actually, http://rt.mydomain.org/rt/ works too, but I’d like to get rid
of that trailing ‘/rt/’ if possible. I’ve doodled with RT_SiteConfig and
httpd.conf, but I don’t seem to have it right. I keep getting the
"You’re almost there! You haven’t yet configured your webserver to run
RT. You appear to have installed RT’s web interface correctly, but
haven’t yet configured your web server to ‘run’ the RT server which
powers the web interface" when I try accessing RT via
http://rt.mydomain.org http://rt.mydomain.org/ .

I’m guessing it’s a combination of changing $WebPath and/or $WebBaseURL
(in RT_SiteConfig) and/or the ScriptAlias line (in httpd.conf), but then
again, I don’t know.

Thank you in advance,

Ronald Nissley

Ronald,

Its a combination of both ScriptAlias in httpd.conf, and WebPath in RT_SiteConfig:

ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/

Set($WebPath , "");

Best,
-WcH-----Original Message-----
From: Ronald Nissley [mailto:ronn@emm.org]
Sent: Wednesday, August 24, 2005 6:06 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] FC4, RT 3.4.1,Apache 2.0.54 config - how to remove trailing ‘/rt/’

Anyone know of an easy way to modify the instructions found at http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide so that I can simply use http://rt.mydomain.org http://rt.mydomain.org/ instead of http://realhostname.mydomain.org/rt/ to access request tracker? Actually, http://rt.mydomain.org/rt/ works too, but I’d like to get rid of that trailing ‘/rt/’ if possible. I’ve doodled with RT_SiteConfig and httpd.conf, but I don’t seem to have it right. I keep getting the “You’re almost there! You haven’t yet configured your webserver to run RT. You appear to have installed RT’s web interface correctly, but haven’t yet configured your web server to ‘run’ the RT server which powers the web interface” when I try accessing RT via http://rt.mydomain.org http://rt.mydomain.org/ .

I’m guessing it’s a combination of changing $WebPath and/or $WebBaseURL (in RT_SiteConfig) and/or the ScriptAlias line (in httpd.conf), but then again, I don’t know.

Thank you in advance,

Ronald Nissley

Anyone know of an easy way to modify the instructions found at
http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide so that I
can simply >> use http://rt.mydomain.org instead of
http://realhostname.mydomain.org/rt/ to

access request tracker? Actually, http://rt.mydomain.org/rt/ works
too, but I’d >> like to get rid of that trailing ‘/rt/’ if possible.
I’ve doodled with RT_SiteConfig

and httpd.conf, but I don’t seem to have it right. I keep getting the
"You’re

almost there! You haven’t yet configured your webserver to run RT.
You appear >> to have installed RT’s web interface correctly, but
haven’t yet configured your >> web server to ‘run’ the RT server which
powers the web interface" when I try >> accessing RT via
http://rt.mydomain.org.

I’m guessing it’s a combination of changing $WebPath and/or
$WebBaseURL

(in RT_SiteConfig) and/or the ScriptAlias line (in httpd.conf), but
then again, I

don’t know.

Thank you in advance,

Ronald Nissley

Ronald,

Its a combination of both ScriptAlias in httpd.conf, and WebPath in
RT_SiteConfig:

ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/

Set($WebPath , "");

Best,
-WcH

This is what I’d tried before; no, it didn’t work this time either. I
keep getting the same message. And yes, I did restart Apache (httpd)
after making the changes.

Regards,

Ronald Nissley