Hey Guys,
Please excuse me if this question has been asked before on this list. I
looked over the archives on my system and did not see what I was looking
for.
I installed RT some time ago and only became familiar with the web
interface. Now, I want to look deeper into the workings and discover where
the data is kept and understand the workings of the database.
I basically have two questions: how can I figure out which version I am
using and where can I get some good documentation on RT?
p.s- I run a debian linux system operating on the stable potato
distribution.
Thank you,
A. Gochenour
NTELOS
Network Operations Center