ExternalContactInfoId / Procmail

Hello RT users,

I’m happily running rt2 but would be a lot happier if someone could point
out THREE aspects to me:

  1. How to setup rt to use ExternalContactInfoId
  2. Real life scenario using rt with procmail to block out spam…
  3. I want to restrict requesters to my domain only. If the requester
    e-mail address is not @wananchi.com then this should be rejected.

Thanking you in advance.

   - wash 

Odhiambo Washington, wash@wananchi.com . WANANCHI ONLINE LTD (Nairobi, KE)
http://ns2.wananchi.com/~wash/ . 1ere Etage, Loita Hse, Loita St.,
GSM: (254) 722 743 223 . # 10286, 00100 NAIROBI
"Oh My God! They killed init! You Bastards!"
–from a /. post