ExternalAuth - is there a way to assign groups based on LDAP group when creating the RT user?

RT Users
1

As the subject says,

I’m looking for a way that ExternalAuth can assign groups when it creates
the RT user based on group info in the LDAP.

For example,

in LDAP John Doe is part of a group called Supportstaff.

in RT, when John Doe logs in, I want his user to be added to the group
support so that he’ll automatically get access to whatever “support” has
access to in RT.

I love that LDAP can be used to authenticate, but I don’t see how I can
setup permissions for LDAP users until they’ve logged into RT once, so the
account is visible in RT to add to groups…

Any help would be appreciated.

Thanks!

Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson@nosm.ca

2

As the subject says,
I’m looking for a way that ExternalAuth can assign groups when it creates the RT user based on
group info in the LDAP.

This isn’t currently supported, and I don’t know that it will be added
in the near future. You may be able to use the current work in the
RT::Extension::LDAPImport git repo to do what you want.

-kevin