From the self-service page. This is a global issue.
My users are authenticated via ldap.
The initial page shows “Open Tickets”, “Closed Tickets” and “New Ticket” on the left side.
Clicking either Open or Closed Tickets does not return anything. <— This is the issue I hope to fix
Goto ticket works fine.
This is RT 3.8.3
I see this problem in forums from awhile back (years), but couldn’t find a solution. I have played with both global roles and groups (gave all rights to all roles and all groups) without success. (This is a test system, not production!)
Maybe this is the way it is supposed to be? But, if so, what are those buttons for?
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