ok, i have reached the correct syntax for custom fields:
/opt/rt3/bin/rt create -t ticket set status=new subject=‘Alarm for Sever’
owner=‘owner’ queue=‘Operating’ requestors=‘operating@company.com’
admincc=‘it@company.com’ priority=‘99’ ‘Server’=‘FILESRV01’
where “Server” is the Custom Field …
Kevin Falcone falcone@bestpractical.com
Gesendet von: rt-users-bounces@lists.bestpractical.com
27.08.2010 20:03
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Re: [rt-users] CLI create with Custom Fields again
There is also a large collection of examples in the test suite
-kevin
Hi Ingo,
if i’m not 100% wrong, the cli is using the same methods like offline
edits and there you can
do:
===Create-Ticket: ticket1
Queue: General
Subject: a subject
Status: new
Due: yyyy-mm-dd hh:mm:ss
Starts: yyyy-mm-dd hh:mm:ss
Started: yyyy-mm-dd hh:mm:ss
Resolved:
Owner: name
Requestor: mail
Cc: mail
AdminCc: mail
TimeWorked: value
TimeEstimated: value
TimeLeft: value
InitialPriority: value
FinalPriority: value
DependsOn: id
RefersTo: id
ReferredToBy: id
Children: id
DependedOnBy: id
Parents: id
CustomField-FieldName: Value
Content:
Some text content
ENDOFCONTENT
But not checked out at the moment, just drop a mail if you need more
help
Torsten from rainy town
Hello,
i searched the whole Mailinglist for a correct syntax to ceate a
new ticket via CLI with an
custom Field.
I try to create an Ticket with the CustomField named "Server" and
the value “FILESRV01”
Have anyone please an example for me ?
Thanks and Greetings from Germany
Ingo von Itter
Ratingen/Gemany
PS: Have anyone a link or documentation about RT in German ?
War ja nur ne Frage ....
Gesch*ftsf*hrer: Rolf Herzog, Thomas Benk
AGES Maut System GmbH & Co. KG
AG D*sseldorf HRA 14045, USt-IdNr.: DE 202525868
AGES International GmbH & Co. KG
AG D*sseldorf HRA 16636, USt-IdNr.: DE 813749831
AGES ETS GmbH
AG D*sseldorf HRB 55580, USt-IdNr.: DE 814789134
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!
–
MFG
Torsten Brumm
[2]http://www.brumm.me
[3]http://www.elektrofeld.de
References
Visible links
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RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!
Geschäftsführer: Rolf Herzog, Thomas Benk
AGES Maut System GmbH & Co. KG
AG Düsseldorf HRA 14045, USt-IdNr.: DE 202525868
AGES International GmbH & Co. KG
AG Düsseldorf HRA 16636, USt-IdNr.: DE 813749831
AGES ETS GmbH
AG Düsseldorf HRB 55580, USt-IdNr.: DE 814789134
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