Extend Display Columns on Query Builder page

RT Developers
1

Hi,

I created a new ticket column (DaysCreatedToResolved)
and want to be able to pick the new one from ‘Display Columns’
on the ‘Query Builder’ page.

I created the callback local/html/Callbacks/mycallback/Search/Elements/BuildFormatString/SetFieldsOnce
with the following code:
<%ARGS>
@Fields => []
</%ARGS>
<%INIT>
push @Fields, qw(DaysCreatedToResolved);
return;
</%INIT>

But this don’t works, the new value don’t show up in the options values.

I know that the new column works because I can add it in
Advanced->Format and the column shows up on the Results page.

Thanks!

Chris
Christian Loos
Technik, Service Delivery, Network Documentation & Fibre Management

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