Exporting "Time spent" transactions

RT Users
1

Hello.

Is there a simple and easy way to *export *all (or some) "time spent"
transactions.

By “simple” I mean just using the basic RT functionality.

Thanks

Gaston

2

Le 09/10/2014 03:48, Gaston Huot a �crit :

Hello.

Is there a simple and easy way to *export *all (or some) “time spent”
transactions.

By “simple” I mean just using the basic RT functionality.

you cannot export “transactions” using RT UI. You can just export
tickets (and their timeworked value for example). To export
transactions, you have either to write a custom perl script using the RT
API (not that difficult if you know perl) or select from the
transactions table of the DB.

Easter-eggs Sp�cialiste GNU/Linux
44-46 rue de l’Ouest - 75014 Paris - France - M�tro Gait�
Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76
mailto:elacour@easter-eggs.com - http://www.easter-eggs.com

3

Thanks Emmanuel

I didn’t see your answer when published.

Gaston

View this message in context: http://requesttracker.8502.n7.nabble.com/Exporting-Time-spent-transactions-tp58777p58866.html