is there anyone who knows exporting tickets via Perl script including CFs, Comments, History and Attachment as well.
Please pay attention that I’m totally new for Perl. I need only export my tickets with all of fields which include all of things. Therefore should I learn from zero HowTo Perl? Or could you write to me step by step.
Additionally it could be great, I’m not sure if it is possible but I wish export the tickets according to my own filter. i.e. Queue = X and CustomField_B =Y etc.
Actually after some search, I found the script which you find on under link. But I could not find any connection row in it. I am very glad to a script which explains my needs.
Thanks in advance.