Export RT data to CSV file

Hello all,

Sorry for this newbie question:
How is it possible to export data from the Request Tracker into a CSV file? I haven’t found anything about this in the documentation…

Best regards,
Joerg

How is it possible to export data from the Request Tracker into a
CSV file? I haven’t found anything about this in the
documentation…

At the bottom of every ticket list (search results, etc) there’s a
spreadsheet link, which generates a tab delimited file.

seph

We use RT 3.0.11. I cannot see such a link…

Joerg-----Original Message-----
From: seph [mailto:seph@directionless.org]
Sent: Friday, April 22, 2005 1:04 PM
To: Steinigans-Hillemann, Joerg
Cc: rt-users@lists.bestpractical.com
Subject: Re: Export RT data to CSV file

How is it possible to export data from the Request Tracker into a
CSV file? I haven’t found anything about this in the
documentation…

At the bottom of every ticket list (search results, etc) there’s a
spreadsheet link, which generates a tab delimited file.

seph

ah, yes. It’s in 3.4, I don’t remember if it was in 3.2

seph

“Steinigans-Hillemann, Joerg” Joerg.Steinigans-Hillemann@keymile.com writes:

seph wrote:

ah, yes. It’s in 3.4, I don’t remember if it was in 3.2

Present and accounted for in 3.2.2

seph

“Steinigans-Hillemann, Joerg” Joerg.Steinigans-Hillemann@keymile.com writes:

We use RT 3.0.11. I cannot see such a link…

Joerg

-----Original Message-----
From: seph [mailto:seph@directionless.org]
Sent: Friday, April 22, 2005 1:04 PM
To: Steinigans-Hillemann, Joerg
Cc: rt-users@lists.bestpractical.com
Subject: Re: Export RT data to CSV file

How is it possible to export data from the Request Tracker into a
CSV file? I haven’t found anything about this in the
documentation…

At the bottom of every ticket list (search results, etc) there’s a
spreadsheet link, which generates a tab delimited file.

seph


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

Is there any other way to export data from the RT (3.0.11)? Maybe a perl script or other reporting utilities?From: Drew Barnes [mailto:barnesaw@ucrwcu.rwc.uc.edu]
Sent: Friday, April 22, 2005 3:21 PM
To: rt-users@lists.bestpractical.com
Cc: Steinigans-Hillemann, Joerg
Subject: Re: [rt-users] Re: Export RT data to CSV file

seph wrote:

ah, yes. It’s in 3.4, I don’t remember if it was in 3.2

Present and accounted for in 3.2.2

seph

“Steinigans-Hillemann, Joerg” Joerg.Steinigans-Hillemann@keymile.com writes:

We use RT 3.0.11. I cannot see such a link…

Joerg

-----Original Message-----
From: seph [mailto:seph@directionless.org]
Sent: Friday, April 22, 2005 1:04 PM
To: Steinigans-Hillemann, Joerg
Cc: rt-users@lists.bestpractical.com
Subject: Re: Export RT data to CSV file

How is it possible to export data from the Request Tracker into a
CSV file? I haven’t found anything about this in the
documentation…

At the bottom of every ticket list (search results, etc) there’s a
spreadsheet link, which generates a tab delimited file.

seph


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

Is there any other way to export data from the RT (3.0.11)? Maybe a
perl script or other reporting utilities?

Yes, you can right a perl script around the api to spit back csv, or
whatever you want. the command line interface might also be able to do
what you want.

seph