I was wondering if anyone had an example they could send me show me that
would go into a queue and
display certain custom fields in the NoAuth section.
Specifically I have an RT database setup to manage security incidents. I
want to be able to give the help
desk access to about 4 or 5 of the many fields we have setup in RT. So
NoAuth is perfect, I just am kinda
new to RT and examples are helpful.
Thanks
Jason
Jason Alexander
Senior Security Analyst
CIO Office, The University of Iowa
300-28 University Services Building
jason-alexander@uiowa.edu / 319-335-6174