Does anyone know how to deal with this-particularly when dealing with
When I load a ticket, the top half loads quickly, but when the part
loads concerning who I assign it to, it pauses for 5-10 seconds.
I’ve been told each time a user e-mails RT, RT creates a new user for
that e-mail address.
This is great, except when probably 98% of the users are spam.
Any ideas how to fix this?