Error writing to rt.log

I just cleared out a 35GB rt.log file. Now, people are getting intermittent errors:

System error

error: Cannot write to ‘/usr/local/rt-3.6.1/var/log/rt.log’: at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124.

context:

120: }
121: else
122: {
123: $fh = $self->{fh};
124: print $fh $p{message}
125: or die “Cannot write to ‘$self->{filename}’: $!”;
126: }
127: }
128:

code stack:
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm:124
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/Output.pm:41
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:95
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:74
/usr/local/rt-3.6.1/lib/RT/Interface/Web.pm:1637
/usr/local/rt-3.6.1/share/html/Search/Build.html:227
/usr/local/rt-3.6.1/share/html/autohandler:279

raw error

Cannot write to ‘/usr/local/rt-3.6.1/var/log/rt.log’: at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124.

Trace begun at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Exceptions.pm
line 129

HTML::Mason::Exceptions::rethrow_exception(‘Cannot write to
'/usr/local/rt-3.6.1/var/log/rt.log': at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124.^J’)
called at /usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124

Log::Dispatch::File::log_message(‘Log::Dispatch::File=HASH(0xa7e6a64)’,
‘level’, ‘warning’, ‘name’, ‘rtlog’, ‘message’, ‘[Wed Aug 1 16:27:01
2007] [warning]: Use of uninitialized value in pattern match (m//) at
/usr/local/rt-3.6.1//lib/RT/Interface/Web.pm line 1637.
(/usr/local/rt-3.6.1//lib/RT/Interface/Web.pm:1637)^J’) called at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/Output.pm line 41

Log::Dispatch::Output::log(undef, ‘level’, ‘warning’, ‘name’, ‘rtlog’,
‘message’, ‘Use of uninitialized value in pattern match (m//) at
/usr/local/rt-3.6.1//lib/RT/Interface/Web.pm line 1637.^J’) called at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm line 95

Log::Dispatch::_log_to(‘Log::Dispatch=HASH(0xa68d768)’, ‘level’,
‘warning’, ‘name’, ‘rtlog’, ‘message’, ‘Use of uninitialized value in
pattern match (m//) at /usr/local/rt-3.6.1//lib/RT/Interface/Web.pm line
1637.^J’) called at /usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm
line 74

Log::Dispatch::log(undef, ‘level’, ‘warning’, ‘message’, ‘Use of
uninitialized value in pattern match (m//) at
/usr/local/rt-3.6.1//lib/RT/Interface/Web.pm line 1637.^J’) called at
/usr/local/rt-3.6.1/lib/RT/Interface/Web.pm line 1637

HTML::Mason::Commands::_parse_saved_search(undef) called at
/usr/local/rt-3.6.1/share/html/Search/Build.html line 227

HTML::Mason::Commands::ANON(‘Order’, ‘ASC|ASC|ASC|ASC’, ‘Query’, ’
Owner = 'ltesterman' AND Status = 'open'', ‘Rows’, 50, ‘OrderBy’,
‘id|||’, ‘Format’, '' id/TITLE:#',^J'Subject/TITLE:Subject
',^J'Status',^J'QueueName',^J'OwnerName',^J'Priorit
y
',^J'NEWLINE',^J'',^J'Requestors',^J'<
small>CreatedRelative',^J'ToldRelative
‘,^J'LastUpdatedRelative',^J'TimeLeft</
small>'’, ‘Page’, 1, ‘Rows’, 50, ‘Format’, '' id/TITLE:#',^J'Subject/TITLE:Subject
‘,^J'Status',^J'QueueName',^J'OwnerName',^J'Priorit
y
',^J'NEWLINE',^J'',^J'Requestors',^J'<
small>CreatedRelative
',^J'ToldRelative
‘,^J'LastUpdatedRelative',^J'TimeLeft</
small>'’, ‘Query’, ’ Owner = 'ltesterman' AND Status = 'open'’,
‘Page’, 1, ‘Order’, ‘ASC|ASC|ASC|ASC’, ‘OrderBy’, ‘id|||’) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xab
e62d0)’, ‘Order’, ‘ASC|ASC|ASC|ASC’, ‘Query’, ’ Owner = 'ltesterman'
AND Status = 'open'', ‘Rows’, 50, ‘OrderBy’, ‘id|||’, ‘Format’, ''
id/TITLE:#',^J'Subject/TITLE:Subject
',^J'Status',^J'QueueName',^J'OwnerName',^J'Priorit
y
',^J'NEWLINE',^J'',^J'Requestors',^J'<
small>CreatedRelative
',^J'ToldRelative
‘,^J'LastUpdatedRelative',^J'TimeLeft</
small>'’, ‘Page’, 1, ‘Rows’, 50, ‘Format’, '' id/TITLE:#',^J'Subject/TITLE:Subject
‘,^J'Status',^J'QueueName',^J'OwnerName',^J'Priorit
y
',^J'NEWLINE',^J'',^J'Requestors',^J'<
small>CreatedRelative
',^J'ToldRelative
‘,^J'LastUpdatedRelative',^J'TimeLeft</
small>'’, ‘Query’, ’ Owner = 'ltesterman' AND Status = 'open'’,
‘Page’, 1, ‘Order’, ‘ASC|ASC|ASC|ASC’, ‘OrderBy’, ‘id|||’) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1251

eval {…} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245

HTML::Mason::Request::comp(undef, undef, ‘Order’, ‘ASC|ASC|ASC|ASC’,
‘Query’, ’ Owner = 'ltesterman' AND Status = 'open'', ‘Rows’, 50,
‘OrderBy’, ‘id|||’, ‘Format’, '' id/TITLE:#',^J'Subject/TITLE:Subject
',^J'Status',^J'QueueName',^J'OwnerName',^J'Priorit
y
',^J'NEWLINE',^J'',^J'Requestors',^J'<
small>CreatedRelative
',^J'ToldRelative
‘,^J'LastUpdatedRelative',^J'TimeLeft</
small>'’, ‘Page’, 1, ‘Rows’, 50, ‘Format’, '' id/TITLE:#',^J'Subject/TITLE:Subject
‘,^J'Status',^J'QueueName',^J'OwnerName',^J'Priorit
y
',^J'NEWLINE',^J'',^J'Requestors',^J'<
small>CreatedRelative
',^J'ToldRelative
‘,^J'LastUpdatedRelative',^J'TimeLeft</
small>'’, ‘Query’, ’ Owner = 'ltesterman' AND Status = 'open'’,
‘Page’, 1, ‘Order’, ‘ASC|ASC|ASC|ASC’, ‘OrderBy’, ‘id|||’) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 914

HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HAS
H(0xb1221f4)’, ‘Rows’, 50, ‘Format’, '' id/TITLE:#',^J'Subject/TITLE:Subject
‘,^J'Status',^J'QueueName',^J'OwnerName',^J'Priorit
y
',^J'NEWLINE',^J'',^J'Requestors',^J'<
small>CreatedRelative
',^J'ToldRelative
‘,^J'LastUpdatedRelative',^J'TimeLeft</
small>'’, ‘Query’, ’ Owner = 'ltesterman' AND Status = 'open'’,
‘Page’, 1, ‘Order’, ‘ASC|ASC|ASC|ASC’, ‘OrderBy’, ‘id|||’) called at
/usr/local/rt-3.6.1/share/html/autohandler line 279

HTML::Mason::Commands::ANON(‘Order’, ‘ASC|ASC|ASC|ASC’, ‘Query’, ’
Owner = 'ltesterman' AND Status = 'open'', ‘Rows’, 50, ‘OrderBy’,
‘id|||’, ‘Format’, '' id/TITLE:#',^J'Subject/TITLE:Subject
',^J'Status',^J'QueueName',^J'OwnerName',^J'Priorit
y
',^J'NEWLINE',^J'',^J'Requestors',^J'<
small>CreatedRelative
',^J'ToldRelative
‘,^J'LastUpdatedRelative',^J'TimeLeft</
small>'’, ‘Page’, 1) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xa8
90a08)’, ‘Order’, ‘ASC|ASC|ASC|ASC’, ‘Query’, ’ Owner = 'ltesterman'
AND Status = 'open'', ‘Rows’, 50, ‘OrderBy’, ‘id|||’, ‘Format’, ''
id/TITLE:#',^J'Subject/TITLE:Subject
',^J'Status',^J'QueueName',^J'OwnerName',^J'Priorit
y
',^J'NEWLINE',^J'',^J'Requestors',^J'<
small>CreatedRelative
',^J'ToldRelative
‘,^J'LastUpdatedRelative',^J'TimeLeft</
small>'’, ‘Page’, 1) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1246

eval {…} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245

HTML::Mason::Request::comp(undef, undef, undef, ‘Order’,
‘ASC|ASC|ASC|ASC’, ‘Query’, ’ Owner = 'ltesterman' AND Status =
'open'', ‘Rows’, 50, ‘OrderBy’, ‘id|||’, ‘Format’, '' id/TITLE:#',^J'Subject/TITLE:Subject
',^J'Status',^J'QueueName',^J'OwnerName',^J'Priorit
y
',^J'NEWLINE',^J'',^J'Requestors',^J'<
small>CreatedRelative
',^J'ToldRelative
‘,^J'LastUpdatedRelative',^J'TimeLeft</
small>'’, ‘Page’, 1) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 459

eval {…} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 459

eval {…} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 411

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xb
1221f4)’) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 168

HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheH
andler=HASH(0xb1221f4)’) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 826

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=H
ASH(0x8c77308)’, ‘Apache2::RequestRec=SCALAR(0xb20d680)’) called at
/usr/local/rt-3.6.1/bin/webmux.pl line 123

eval {…} at /usr/local/rt-3.6.1/bin/webmux.pl line 123

RT::Mason::handler(‘Apache2::RequestRec=SCALAR(0xb20d680)’) called at -e
line 0

eval {…} at -e line 0

Any thoughts?
Mathew
Keep up with me and what I’m up to: http://theillien.blogspot.com

I just cleared out a 35GB rt.log file. Now, people are getting
intermittent errors:

Is the file in fact writable? Have you stopped and started your server?

PGP.sig (186 Bytes)

The errors appear to be different when it happens too:
error: Cannot write to ‘/usr/local/rt-3.6.1/var/log/rt.log’: at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124.

context:

120: }
121: else
122: {
123: $fh = $self->{fh};
124: print $fh $p{message}
125: or die “Cannot write to ‘$self->{filename}’: $!”;
126: }
127: }
128:

code stack:
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm:124
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/Output.pm:41
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:95
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:74
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:22
/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm:487
/usr/local/rt-3.6.1/share/html/Elements/MyReminders:69
/usr/local/rt-3.6.1/share/html/Elements/MyRT:87
/usr/local/rt-3.6.1/share/html/Elements/MyRT:61
/usr/local/rt-3.6.1/local/html/index.html:79
/usr/local/rt-3.6.1/share/html/autohandler:279

raw error

Cannot write to ‘/usr/local/rt-3.6.1/var/log/rt.log’: at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124.

Trace begun at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Exceptions.pm
line 129

HTML::Mason::Exceptions::rethrow_exception(‘Cannot write to
'/usr/local/rt-3.6.1/var/log/rt.log': at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124.^J’)
called at /usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line 124

Log::Dispatch::File::log_message(‘Log::Dispatch::File=HASH(0xa7e6b3c)’,
‘level’, ‘error’, ‘name’, ‘rtlog’, ‘message’, ‘[Wed Aug 1 16:57:05
2007] [error]: Query error in <<(Owner = “Nobody” OR Owner =
“datreides”) AND Type = “reminder” AND (Status = “new” OR Status =
“open”) AND Due > “1970-01-01”>>:^JCannot write to
'/usr/local/rt-3.6.1/var/log/rt.log': at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line
124.^J^JStack:^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm:124]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/Output.pm:41]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:95]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:74]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:22]^J
[/usr/local/rt-3.6.1/lib/RT/Date.pm:211]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay.pm:475]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm:330]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm:485]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyReminders:69]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyRT:87]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyRT:61]^J
[/usr/local/rt-3.6.1/local/html/index.html:79]^J
[/usr/local/rt-3.6.1/share/html/autohandler:279]
(/usr/local/rt-3.6.1//lib/RT/Tickets_Overlay_SQL.pm:487)^J’) called at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/Output.pm line 41

Log::Dispatch::Output::log(undef, ‘level’, ‘error’, ‘name’, ‘rtlog’,
‘message’, ‘Query error in <<(Owner = “Nobody” OR Owner = “datreides”)
AND Type = “reminder” AND (Status = “new” OR Status = “open”) AND Due >
“1970-01-01”>>:^JCannot write to '/usr/local/rt-3.6.1/var/log/rt.log':
at /usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line
124.^J^JStack:^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm:124]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/Output.pm:41]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:95]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:74]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:22]^J
[/usr/local/rt-3.6.1/lib/RT/Date.pm:211]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay.pm:475]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm:330]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm:485]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyReminders:69]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyRT:87]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyRT:61]^J
[/usr/local/rt-3.6.1/local/html/index.html:79]^J
[/usr/local/rt-3.6.1/share/html/autohandler:279]^J’) called at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm line 95

Log::Dispatch::_log_to(‘Log::Dispatch=HASH(0xa68d760)’, ‘level’,
‘error’, ‘name’, ‘rtlog’, ‘message’, ‘Query error in <<(Owner = “Nobody”
OR Owner = “datreides”) AND Type = “reminder” AND (Status = “new” OR
Status = “open”) AND Due > “1970-01-01”>>:^JCannot write to
'/usr/local/rt-3.6.1/var/log/rt.log': at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line
124.^J^JStack:^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm:124]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/Output.pm:41]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:95]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:74]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:22]^J
[/usr/local/rt-3.6.1/lib/RT/Date.pm:211]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay.pm:475]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm:330]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm:485]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyReminders:69]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyRT:87]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyRT:61]^J
[/usr/local/rt-3.6.1/local/html/index.html:79]^J
[/usr/local/rt-3.6.1/share/html/autohandler:279]^J’) called at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm line 74

Log::Dispatch::log(‘Log::Dispatch=HASH(0xa68d760)’, ‘level’, ‘error’,
‘message’, ‘Query error in <<(Owner = “Nobody” OR Owner = “datreides”)
AND Type = “reminder” AND (Status = “new” OR Status = “open”) AND Due >
“1970-01-01”>>:^JCannot write to '/usr/local/rt-3.6.1/var/log/rt.log':
at /usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line
124.^J^JStack:^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm:124]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/Output.pm:41]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:95]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:74]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:22]^J
[/usr/local/rt-3.6.1/lib/RT/Date.pm:211]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay.pm:475]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm:330]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm:485]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyReminders:69]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyRT:87]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyRT:61]^J
[/usr/local/rt-3.6.1/local/html/index.html:79]^J
[/usr/local/rt-3.6.1/share/html/autohandler:279]^J’) called at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm line 22

Log::Dispatch::ANON(‘Log::Dispatch=HASH(0xa68d760)’, ‘Query error in
<<(Owner = “Nobody” OR Owner = “datreides”) AND Type = “reminder” AND
(Status = “new” OR Status = “open”) AND Due > “1970-01-01”>>:^JCannot
write to '/usr/local/rt-3.6.1/var/log/rt.log': at
/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm line
124.^J^JStack:^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/File.pm:124]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch/Output.pm:41]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:95]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:74]^J
[/usr/lib/perl5/vendor_perl/5.8.8/Log/Dispatch.pm:22]^J
[/usr/local/rt-3.6.1/lib/RT/Date.pm:211]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay.pm:475]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm:330]^J
[/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm:485]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyReminders:69]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyRT:87]^J
[/usr/local/rt-3.6.1/share/html/Elements/MyRT:61]^J
[/usr/local/rt-3.6.1/local/html/index.html:79]^J
[/usr/local/rt-3.6.1/share/html/autohandler:279]^J’) called at
/usr/local/rt-3.6.1/lib/RT/Tickets_Overlay_SQL.pm line 487

RT::tickets::FromSQL(‘RT::Tickets=HASH(0xafae994)’, ‘(Owner = “Nobody”
OR Owner = “datreides”) AND Type = “reminder” AND (Status = “new” OR
Status = “open”) AND Due > “1970-01-01”’) called at
/usr/local/rt-3.6.1/share/html/Elements/MyReminders line 69

HTML::Mason::Commands::ANON at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xaa
1b19c)’) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1246

eval {…} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245

HTML::Mason::Request::comp(undef, undef) called at
/usr/local/rt-3.6.1/share/html/Elements/MyRT line 87

HTML::Mason::Commands::_show(‘HASH(0xac440cc)’) called at
/usr/local/rt-3.6.1/share/html/Elements/MyRT line 61

HTML::Mason::Commands::ANON at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xa9
e1be0)’) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1251

eval {…} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245

HTML::Mason::Request::comp(undef, undef) called at
/usr/local/rt-3.6.1/local/html/index.html line 79

HTML::Mason::Commands::ANON at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xa8
f9924)’) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1251

eval {…} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245

HTML::Mason::Request::comp(undef, undef) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 914

HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HAS
H(0xade0cbc)’) called at /usr/local/rt-3.6.1/share/html/autohandler line
279

HTML::Mason::Commands::ANON at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xa8
8e8fc)’) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1246

eval {…} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245

HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 459

eval {…} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 459

eval {…} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 411

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xa
de0cbc)’) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 168

HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheH
andler=HASH(0xade0cbc)’) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ApacheHandler.pm line 826

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=H
ASH(0x8c77308)’, ‘Apache2::RequestRec=SCALAR(0xaf25724)’) called at
/usr/local/rt-3.6.1/bin/webmux.pl line 123

eval {…} at /usr/local/rt-3.6.1/bin/webmux.pl line 123

RT::Mason::handler(‘Apache2::RequestRec=SCALAR(0xaf25724)’) called at -e
line 0

eval {…} at -e line 0

Keep up with me and what I’m up to: http://theillien.blogspot.com

most likely permissions on rt.log …
make sure your web user can write to rt.log
chown your_web_user:your_web_group rt.log

Roy

Mathew Snyder wrote:

I haven’t changed the file. I cleared it out by running
echo ‘’ > rt.log

The permissions are the same as they have always been and it is actually being
written to. The problem is only intermittent.

Keep up with me and what I’m up to: http://theillien.blogspot.com

Jesse Vincent wrote: