Hi all,
I am having problems forwarding messages with attachment. I am using RT
Request Tracker 3.6. Below are the error dumps:
System error
error:
Can’t call method “ContentAsMIME” on an undefined value at
/usr/local/rt3.6/lib/RT/Interface/Email.pm line 300.
context:
…
296:
my $txn = shift;
297:
my %args = ( To => ‘’, Cc => ‘’, Bcc => ‘’, @_ );
298:
299:
my $main_content = $txn->ContentObj;
300:
my $entity = $main_content->ContentAsMIME;
301:
302:
if ( $main_content->Parent ) {
303:
main content is not top most entity, we shouldn’t loose
304:
From/To/Cc headers that are on a top part
…
code stack:
/usr/local/rt3.6/lib/RT/Interface/Email.pm:300
/usr/local/rt3.6/share/html/Ticket/Forward.html:121
/usr/local/rt3.6/share/html/autohandler:374
Raw error details:
Can’t call method “ContentAsMIME” on an undefined value at
/usr/local/rt3.6/lib/RT/Interface/Email.pm line 300.
Trace begun at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Exceptions.pm line
129
HTML::Mason::Exceptions::rethrow_exception(‘Can’t call method
"ContentAsMIME" on an undefined value at
/usr/local/rt3.6/lib/RT/Interface/Email.pm line 300.^J’) called at
/usr/local/rt3.6/lib/RT/Interface/Email.pm line 300
RT::Interface:
:ForwardTransaction(‘RT::Transaction=HASH(0x55555ad06e3
0)’, ‘Cc’, ‘’, ‘ForwardAndReturn’, ‘Forward Message and Return’, ‘To’,
‘spam@support.trendmicro.com’, ‘id’, 96322, ‘QuoteTransaction’, 1198169,
‘Bcc’, ‘’) called at /usr/local/rt3.6/share/html/Ticket/Forward.html line
121
HTML::Mason::Commands::ANON(‘ForwardAndReturn’, ‘Forward Message and
Return’, ‘QuoteTransaction’, 1198169, ‘id’, 96322, ‘To’,
‘spam@support.trendmicro.com’, ‘Cc’, ‘’, ‘Bcc’, ‘’) called at
/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x555559
8c9120)’, ‘ForwardAndReturn’, ‘Forward Message and Return’,
‘QuoteTransaction’, 1198169, ‘id’, 96322, ‘To’,
‘spam@support.trendmicro.com’, ‘Cc’, ‘’, ‘Bcc’, ‘’) called at
/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1256
eval {…} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1250
HTML::Mason::Request::comp(undef, undef, undef, ‘ForwardAndReturn’, ‘Forward
Message and Return’, ‘QuoteTransaction’, 1198169, ‘id’, 96322, ‘To’,
‘spam@support.trendmicro.com’, ‘Cc’, ‘’, ‘Bcc’, ‘’) called at
/usr/local/rt3.6/share/html/autohandler line 374
HTML::Mason::Commands::ANON(‘Cc’, ‘’, ‘ForwardAndReturn’, ‘Forward
Message and Return’, ‘To’, ‘spam@support.trendmicro.com’, ‘id’, 96322,
‘QuoteTransaction’, 1198169, ‘Bcc’, ‘’) called at
/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x555558
9f9a90)’, ‘Cc’, ‘’, ‘ForwardAndReturn’, ‘Forward Message and Return’, ‘To’,
‘spam@support.trendmicro.com’, ‘id’, 96322, ‘QuoteTransaction’, 1198169,
‘Bcc’, ‘’) called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm
line 1251
eval {…} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1250
HTML::Mason::Request::comp(undef, undef, undef, ‘Cc’, ‘’,
‘ForwardAndReturn’, ‘Forward Message and Return’, ‘To’,
‘spam@support.trendmicro.com’, ‘id’, 96322, ‘QuoteTransaction’, 1198169,
‘Bcc’, ‘’) called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm
line 460
eval {…} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 460
eval {…} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 412
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x55555
9f8c000)’) called at
/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandl
er=HASH(0x555559f8c000)’) called at
/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 826
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(
0x55555808bf50)’, ‘Apache2::RequestRec=SCALAR(0x55555ad154a0)’) called at
/usr/local/rt3.6/bin/webmux.pl line 125
eval {…} at /usr/local/rt3.6/bin/webmux.pl line 125
RT::Mason::handler(‘Apache2::RequestRec=SCALAR(0x55555ad154a0)’) called at
-e line 0
eval {…} at -e line 0
John Lim