Hi,
I'm using RT 3.4.0 with fastcgi, MySQL 4.0.23, perl 5.8.4 on a linux Red
Hat Enterprise 3. I had this problem on previous version of RT and i
expected to be fixed on this one but i was wrong.
My RT is working just fine, but sometimes when someone send and email to
my RT, this person receives an email with this error:
—begin—
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
pipe to |/opt/rt3/bin/rt-mailgate --queue suporte --action correspond
–url http://www.myserv.com/
generated by suporte@myserv.com
The following text was generated during the delivery attempt:
------ pipe to |/opt/rt3/bin/rt-mailgate --queue suporte --action correspond
–url http://www.myserv.com/
generated by suporte@myserv.com ------
Parsing of undecoded UTF-8 will give garbage when decoding entities at
/usr/lib/perl5/site_perl/5.8.4/LWP/Protocol.pm line 114, <> chunk 1.
------ This is a copy of the message, including all the headers. ------
[the complete message here]
—end—
Although the person gets this error but RT create the ticket without
problems, and i can answer it too, but i usually receive messages from
someone asking about this message.
Any ideias. I think this problem is probably related to accented caracters.
I hope someone help me.