Error on new install

RT Users
1

RHEL 4.4 64bit apache2/mysql/fcgi/rt3.6.3

when i go to
Configuration > Global > RT at A glance
i get the following error

error: Can’t call method “Content” on an undefined value at
/usr/local/rt/share/html/Admin/Global/MyRT.html line 50.
context:
…
46: my ( $conf, $pane ) = @_;
47: $default_portlets->SetContent( $conf );
48: push @actions, loc( 'Global portlet [1] saved.', $pane );
49: }
50: );
51:
52: $m->comp( ‘/Widgets/SelectionBox:process’, %ARGS, self => $,
nojs => 1 )
53: for @panes;
54:
…

code stack: /usr/local/rt/share/html/Admin/Global/MyRT.html:50
/usr/local/rt/share/html/Admin/autohandler:47
/usr/local/rt/share/html/autohandler:292

raw error http://rt.mon1.bizsys.tmcs/Admin/Global/MyRT.html#raw

Chaim Rieger

2

Hi Chaim,

I had that problem also (with the same platform - OS/httpd/db/handler),
but I was upgrading from a previous RT install (3.4.x). Once I upgraded
my Perl modules via CPAN, all was good again.

Regards,
Sasha

Sasha Gerrand
Web & Database Developer

Austbrokers Holdings Limited
Level 21, 111 Pacific Highway
North Sydney NSW 2060
PO Box 1813 North Sydney NSW 2060

Ph: 02 9935 2230
Mobile: 0431 895 718
Email: sashag@austbrokers.com.au
Web: http://www.austbrokers.com.au

NOTICE
If you are not an authorised recipient of this email, please contact
Austbrokers Holdings immediately by return e-mail or by telephone on
+61-2-4920-6117. In this case, you should not read, print, re-transmit,
store or act on this e-mail or any attachments. Please destroy the
message and attachments. This e-mail and any attachments are
confidential and may contain legally privileged information and/or
copyright material of Austbrokers Holdings or third parties. You should
only re-transmit, distribute or commercialise the material if you are
authorised to do so. Internet e-mails are not necessarily secure,
Austbrokers Holdings does not accept responsibility for changes made to
this message after it was sent. This Notice should not be removed.-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of chaim
rieger
Sent: Thursday, 15 March 2007 9:24 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] error on new install

RHEL 4.4 64bit apache2/mysql/fcgi/rt3.6.3

when i go to
Configuration > Global > RT at A glance
i get the following error

error: Can’t call method “Content” on an undefined value at
/usr/local/rt/share/html/Admin/Global/MyRT.html line 50.
context:
…
46: my ( $conf, $pane ) = @_;
47: $default_portlets->SetContent( $conf );
48: push @actions, loc( 'Global portlet [1] saved.', $pane );
49: }
50: );
51:
52: $m->comp( ‘/Widgets/SelectionBox:process’, %ARGS, self => $,
nojs => 1 )
53: for @panes;
54:
…

code stack: /usr/local/rt/share/html/Admin/Global/MyRT.html:50
/usr/local/rt/share/html/Admin/autohandler:47
/usr/local/rt/share/html/autohandler:292

raw error http://rt.mon1.bizsys.tmcs/Admin/Global/MyRT.html#raw

Chaim Rieger

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com