It’s a default in the install process.
If you don’t have a user named www, the process will die at that point and
your install will fail. I have faced this one several times since I tend
to call mey web user eithre apache or httpd. The assumption is linux
specific I think, although I don’t recall whether the documentation
mentions this requirement.
In the top level Makefile you need to set WEB_USER to be the user that
your web server will run as (and this user must exist)
AlOn Wed, 30 Jul 2003, Sullivan, Robert (HQP) wrote:
Date: Wed, 30 Jul 2003 11:21:45 -0700
From: “Sullivan, Robert (HQP)” Robert.Sullivan@rhi.com
Subject: [rt-users] error on make install uid www??
Following is what I’m getting, I’m wondering where it is picking up the www
at and why.
chown -R root //opt/rt3/share/html
chgrp -R bin //opt/rt3/share/html
Make the web ui’s data dir writable
chmod 0770 //opt/rt3/var/mason_data
chown -R www //opt/rt3/var/mason_data
chown: unknown user id www
make: *** [fixperms] Error 2