Error message

RT Users
1

Hello,

I’m using RT 4.0.1.

I get the following error messages in my Apache error_log while trying to start RT via Browser :

[error] [client 192.20.8.83] Error while loading /opt/rt3/sbin/rt-server: Attempt to reload RT/CurrentUser.pm aborted.\nCompilation failed in require at /opt/rt3/sbin/…/lib/RT/Handle.pm line 238.\n

Does anyone know how to solve this problem?

2

Have you installed rt4 on top of rt3?

Regards, Ruslan. From phone.

написал:

Hello,

I’m using RT 4.0.1.

I get the following error messages in my Apache error_log while trying to
start RT via Browser :

[error] [client 192.20.8.83] Error while loading /opt/rt3/sbin/rt-server:
Attempt to reload RT/CurrentUser.pm aborted.\nCompilation failed in require
at /opt/rt3/sbin/…/lib/RT/Handle.pm line 238.\n

3

No, it’s a complete new installation.

I just accidentally used “rt3” as folder name during installation in the configure file.

— Ruslan Zakirov ruz@bestpractical.com schrieb am Mo, 8.8.2011:Von: Ruslan Zakirov ruz@bestpractical.com
Betreff: Re: [rt-users] Error message
An: “Ich Wersonst” vibeinjection@yahoo.com
CC: rt-users@lists.bestpractical.com
Datum: Montag, 8. August, 2011 11:24 Uhr

Have you installed rt4 on top of rt3?
Regards, Ruslan. From phone.

4

By default RT4 installs into /opt/rt4/, in errors you have /opt/rt3. You
probably misconfigured server.On Mon, Aug 8, 2011 at 4:40 PM, Ich Wersonst vibeinjection@yahoo.comwrote:

No, it’s a complete new installation.

I just accidentally used “rt3” as folder name during installation in the
configure file.

— Ruslan Zakirov ruz@bestpractical.com schrieb am *Mo, 8.8.2011:
*

Von: Ruslan Zakirov ruz@bestpractical.com
Betreff: Re: [rt-users] Error message
An: “Ich Wersonst” vibeinjection@yahoo.com
CC: rt-users@lists.bestpractical.com
Datum: Montag, 8. August, 2011 11:24 Uhr

Have you installed rt4 on top of rt3?

Regards, Ruslan. From phone.
*08.08.2011 15:18 пользователь “Ich Wersonst” <vibeinjection@yahoo.comhttp://mc/compose?to=vibeinjection@yahoo.com>
написал:

Hello,

I’m using RT 4.0.1.

I get the following error messages in my Apache error_log while trying to
start RT via Browser :

[error] [client 192.20.8.83] Error while loading /opt/rt3/sbin/rt-server:
Attempt to reload RT/CurrentUser.pm aborted.\nCompilation failed in require
at /opt/rt3/sbin/…/lib/RT/Handle.pm line 238.\n

Does anyone know how to solve this problem?

Best regards, Ruslan.