Error loading apache after installation on webmux.pl

RT Users
1

Im having problems, I installed everything according the manual. I
compiled apache with mod_perl and everything and Im gettings this:

Starting httpd: Scalar::Util not detected - container() method not
available
Variable “$m” is not imported at /usr/local/rt2/bin/webmux.pl line 94.
[Wed Jul 3 03:18:42 2002] [error] Global symbol “$m” requires explicit
package name at /usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 2) line 1.

Syntax error on line 64 of /usr/local/apache/conf/virtual.conf:
Global symbol “$m” requires explicit package name at
/usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 2) line 1.

Does anybody know whats wrong?

Thx for any help provided.

Anton Krall
Intruder Consulting

email: HYPERLINK "mailto:akrall@intruder.com.mx"akrall@intruder.com.mx
Celular: 044-555-105-5160
ICQ#: 4979450

Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
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2

I don’t know about the Scalar::Util error, but I saw the ‘Global symbol
“$m”’ message yesterday when I was trying to use HTML::Mason 1.10.

Make sure you have HTML::Mason 1.05. 1.10 was just released a week ago
and will not work with rt yet!

mikeOn Wed, Jul 03, 2002 at 02:54:36AM -0500, Anton Krall wrote:

Im having problems, I installed everything according the manual. I
compiled apache with mod_perl and everything and Im gettings this:

Starting httpd: Scalar::Util not detected - container() method not
available
Variable “$m” is not imported at /usr/local/rt2/bin/webmux.pl line 94.
[Wed Jul 3 03:18:42 2002] [error] Global symbol “$m” requires explicit
package name at /usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 2) line 1.

Syntax error on line 64 of /usr/local/apache/conf/virtual.conf:
Global symbol “$m” requires explicit package name at
/usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 2) line 1.

Does anybody know whats wrong?

Thx for any help provided.

Anton Krall
Intruder Consulting

email: HYPERLINK "mailto:akrall@intruder.com.mx"akrall@intruder.com.mx
Celular: 044-555-105-5160
ICQ#: 4979450

Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.372 / Virus Database: 207 - Release Date: 20/06/2002

3

For what it’s worth, the latest RT pre-release, 2.0.14-pre1 should work
with Mason 1.10, but people have found a few “interesting” bugs in this
release of mason. I’d strongly recommend installing Mason 1.0.5 for now,
at least until Mason 1.11 and RT 2.0.14.

Best
JOn Wed, Jul 03, 2002 at 04:16:51AM -0400, Mike Beachy wrote:

I don’t know about the Scalar::Util error, but I saw the ‘Global symbol
“$m”’ message yesterday when I was trying to use HTML::Mason 1.10.

Make sure you have HTML::Mason 1.05. 1.10 was just released a week ago
and will not work with rt yet!

mike

On Wed, Jul 03, 2002 at 02:54:36AM -0500, Anton Krall wrote:

Im having problems, I installed everything according the manual. I
compiled apache with mod_perl and everything and Im gettings this:

Starting httpd: Scalar::Util not detected - container() method not
available
Variable “$m” is not imported at /usr/local/rt2/bin/webmux.pl line 94.
[Wed Jul 3 03:18:42 2002] [error] Global symbol “$m” requires explicit
package name at /usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 2) line 1.

Syntax error on line 64 of /usr/local/apache/conf/virtual.conf:
Global symbol “$m” requires explicit package name at
/usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 2) line 1.

Does anybody know whats wrong?

Thx for any help provided.

Anton Krall
Intruder Consulting

email: HYPERLINK "mailto:akrall@intruder.com.mx"akrall@intruder.com.mx
Celular: 044-555-105-5160
ICQ#: 4979450

Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.372 / Virus Database: 207 - Release Date: 20/06/2002

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rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.

4

Do you know if it is possible to change the email templates sent to the
user to another language and such???

Also, how can I change the from address where tickets are coming from?

Thx for any help you can provide… Once I changed Mason and got it
going with your advice, it looks like a fine ticket system!

Anton Krall
Intruder Consulting

email: akrall@intruder.com.mx
Celular: 044-555-105-5160
ICQ#: 4979450

[mailto:rt-users-admin@lists.fsck.com] On Behalf Of Jesse VincentSent: Miércoles, 03 de Julio de 2002 08:55 a.m.
To: Mike Beachy
Cc: rt-users@lists.fsck.com; Anton Krall
Subject: Re: Mason 1.10 [Was [rt-users] error loading apache after
installation on webmux.pl]

For what it’s worth, the latest RT pre-release, 2.0.14-pre1 should work
with Mason 1.10, but people have found a few “interesting” bugs in this
release of mason. I’d strongly recommend installing Mason 1.0.5 for now,

at least until Mason 1.11 and RT 2.0.14.

Best
J
5

Anton Krall wrote:

Do you know if it is possible to change the email templates sent to the
user to another language and such???

There is no localization feature in RT (yet). But You can easily customize
most of the interface texts of RT by putting translated Mason elments in Your
/path/to/rt2/local/WebRT/html directory. details can be found in the list
archives.

You can create Your own templates for automatic emails as well, in any
language You want.

I18N-ing RT would be great, but complex to start. I have an almost complete
germanized tree for 2.0.11, so if anybody wants that, fell free to contact me.

Regards,
Harald
[…]
Harald WagenerAn der Alster 4220099 Hamburg*http://www.fcb-wilkens.com

hwagener.vcf (202 Bytes)

6

You can create Your own templates for automatic emails as well, in any
language You want.

I18N-ing RT would be great, but complex to start. I have an almost complete
germanized tree for 2.0.11, so if anybody wants that, fell free to contact me.
The next major release of RT will be fully internationalized. Right now, RT
2.1 speaks: English, German, Czech and Traditional Chinese.

Simplified Chinese, Spanish, French, Dutch, Slovene and a couple others are on
their way. If you’re interested in translating RT into your local language,
please contact me at jesse@bestpractical.com

Best,
Jesse

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.