Error in custom Autoreply email

RT Users
1

Hi,

I configured an Autoreply Template using this as a foundation:
http://requesttracker.wikia.com/wiki/AutogeneratedPassword

When I email in a Ticket from an account without a password, the
ticket is created but no response sent. This is what I’m getting in
the error logs:

Oct 6 12:41:23 host RT: error: couldn’t parse head; error near:
Greetings, This message has been automatically generated in response
to the creation of a trouble ticket regarding: “This is a
test”, a summary of which appears below. There is no need to reply
to this message right now. Your ticket has been assigned an ID of
[sub.domain.tld #619]. (/opt/rt4/sbin/…/lib/RT/Template.pm:363)

Also note that I’m using RT::Authen::ExternalAuth (not sure if this
matters or not).

Here’s my modified Templete. Did I do something wrong when I altered
this Template?

Greetings,

This message has been automatically generated in response to the
creation of a trouble ticket regarding:

     "{$Ticket->Subject()}",

a summary of which appears below.

There is no need to reply to this message right now. Your ticket has been
assigned an ID of [{$rtname} #{$Ticket->id()}].

Please include the string:

     [{$rtname} #{$Ticket->id}]

in the subject line of all future correspondence about this issue. To do so,
you may reply to this message.

{
*RT::User::GenerateRandomNextChar = &RT::User::_GenerateRandomNextChar;

if (($Ticket->RequestorAddresses !~ m/domain.tld$/i) &&
($Transaction->CreatorObj->id != $RT::Nobody->id) &&
(!$Transaction->CreatorObj->Privileged) &&
($Transaction->CreatorObj->__Value(‘Password’) eq ‘NO-PASSWORD’)
) {

    my $user = RT::User->new($RT::SystemUser);
    $user->Load($Transaction->CreatorObj->Id);
    my ($stat, $pass) = $user->SetRandomPassword();



    if (!$stat) {
             $OUT .=

“An internal error has occurred. RT was not able to set a password for you.
Please contact your local RT administrator for assistance.”;

    }

$OUT .= "

When prompted, enter the following username and password:

     Username: ".$user->Name."
     Password: ".$pass."

";
}
}

You can check the current status and history of your requests at:

     ".$RT::WebURL."

Thank you,

{$Ticket->QueueObj->CorrespondAddress()}

{$Transaction->Content()}