Hi,
We are upgrading from 4.2.9 to 4.4.0
The error in the attached image results when attempting to upgrade a ticket,
url:
http://ticket/Ticket/Update.html?Action=Respond&DefaultStatus=rejected&id=833
Remarks:
1.- A file with the same name exists in another location:
$ find . -name ‘ShowSimplifiedRecipients’
./share/html/Helpers/ShowSimplifiedRecipients
$ ls -l Helpers/ShowSimplifiedRecipients
-rw-r–r-- 1 root bin 6277 Jun 20 14:15 Helpers/ShowSimplifiedRecipients
2.- No error messages or any clue in log files about what could be happening
3.- There is no customization of such component in ‘local/html’
[image: Inline image 1]
Any help will be appreciated
Regards,
Hugo Escobar
http://www.associationfinancialservices.com/
4770 Biscayne Blvd, Ste 700
Miami, FL 33137
main: 305.677.0022
support: 305.921.4620
email: hescobar@afslc.com
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