Ruslan U. Zakirov wrote:
Paul McFerrin wrote:
I’ve installed rt-3.0.10. When doing the following:
1) Logged on as prvilege
2) search for tickets containing the word "ticket"
3) on first page of resutls, I refine my search by specifying
before a certain date
4) click “Search” button
I get the following error:
can’t find Listing.html
The partial URL was:
If I manually insert “/Search” immediately before “/Listing…” then
it can find it.
Looks like some one somewhere dropped the “/Search” prefix in forming
the URL and I looked and can’t find it. File “Listing.html” is
My apache error log contained the following line:
[Sun Jul 25 01:35:21 2004] [error] [Mason] File does not exist:
Does anyone know where the culprit referring file is located so I can
Thanks, good report. This bug is fixed in 3.0.11.
Best regards. Ruslan.
Below is a “workaround” to this problem in the mean time for those who might be on 3.0.10
for a while.
A bug “somewhere” is calling the URL Listing.html without
prefixing “Search/” and is resulting in file not found.
As a workaround, the following symbolic links were created
in this directory (share/html):
ln -s ./Search/Listing.html Listing.html
ln -s ../Search/Elements/PickRestriction Elements/PickRestriction
ln -s ../Search/Elements/TicketHeader Elements/TicketHeader
ln -s ../Search/Elements/TicketHeaderCell Elements/TicketHeaderCell
ln -s ../Search/Elements/TicketRow Elements/TicketRow
The first symbolic link fixes the missing file itself (Listing.html)
but as a result, it is referring to other under “Search/Elements” so
those files (4 total) had to be linked under the ./Elements directory.
These links can easily be removed on a future upgrade or fix.