Enhanced-mailgate

RT Users
1

As much as I know it’s not supported… has anyone gotten the enhanced
mailgate to work properly? It’s stripping headers, but not performing any
actions.

2

For attributes on ticket creation or ticket updates? If it’s ticket updates,
have you got GPG installed properly, with a keyring including your key
for the user enhanced-mailgate runs as? enhanced mailgate only performs
ticket updates if it gets a valid pgp signature. That said, I think
it should be sending you an error message.

    -jOn Thu, Jul 19, 2001 at 11:42:04AM -0400, Damian Gerow wrote:

As much as I know it’s not supported… has anyone gotten the enhanced
mailgate to work properly? It’s stripping headers, but not performing any
actions.

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3

I found this add-on on your web page, but do not know, hot to install it.
Can anybody help me?

Regards
Grega
Grega Milcinski
E-mail: grega.milcinski@s5.net

4

Are you against using exim for mail? I tried to implement the enhanced
mailgate only to find out that I’d have to leave sendmail behind if I did. It
broke the deal for my install and I’m investigating other options now.On February 22, 2002 02:28 pm, you wrote:

I found this add-on on your web page, but do not know, hot to install it.
Can anybody help me?

Regards
Grega

Grega Milcinski
E-mail: grega.milcinski@s5.net

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5

Actually, I’m using enhanced-mailgate with Sun’s standard sendmail
config right now. What problems did you run into?

I commented out a bunch of stuff to work around PGP. I still haven’t
put it into “production” yet, but it appears to work like a charm. I’m
trying to figure out if I want the PGP or not. I must admit that I
spent a few hours on it and was unable to get the unmodified (except
for obvious important variables at the top) enhanced-mailgate to work.
It could never get the “CurrentUserAuth” or “CurrentUser” from the
GetCurrentUserFromPGPSignature (or something like that) subroutine. I
did this all just yesterday actually.

Matt

RT2 Troubles writes: