I’m trying to get an instance of RT working, which was initially set
up by somebody else.
I have a web form, which, when submitted, is sending its contents to
an email account, where emails are accessed by fetchmail and passed on
to rt-mailgate and into RT.
All emails are successfully arriving from the web form into the email account.
Currently it seems that only emails with a “from address” from my
domain are successfully being transferred on to RT. Emails from any
other domain are being fetched successfully by fetchmail but are not
appearing in RT.
I’d appreciate any help in resolving this.