Email communication stops randomly...rebootingapacheresolves

Side note: may I ask what you ran to show your ‘env details’?

I used a mix…

Mostly "dpkg -l | grep " to find version info about items installed via apt. perl -V to get perl bits, and “locate CGI.pm | grep VERSION=” to find the versions of CGI.pm on my machine.

Hope this helps. Are you on Debian 4 as well?

Thanks,
John

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Yes, running Debian 4 as well. Here is my config as per the RT menu
option (mentioned in a later e-mail)

Loaded perl modules

Perl v5.8.8 under linux
Apache2::Const v2.000002;
Apache2::Log v2.000002;
Apache2::Module v2.000002;
Apache2::RequestIO v2.000002;
Apache2::RequestRec v2.000002;
Apache2::RequestUtil v2.000002;
Apache2::Response v2.000002;
Apache2::ServerUtil v2.000002;
Apache2::Status v4.00;
Apache::DBI v1.04;
Apache::Session v1.81;
Apache::Session::Generate::MD5 v2.1;
Apache::Session::lock::MySQL v1.00;
Apache::Session::MySQL v1.01;
Apache::Session::Serialize::Storable v1.00;
Apache::Session::Store::DBI v1.02;
Apache::Session::Store::MySQL v1.04;
APR v0.009000;
APR::Pool v0.009000;
APR::Table v0.009000;
AutoLoader v5.60;
base v2.07;
Benchmark v1.07;
bytes v1.02;
Cache::Simple::TimedExpiry v0.26;
Carp v1.04;
CGI v3.15;
CGI::Cookie v1.26;
CGI::Util v1.5;
Class::Container v0.12;
Class::Data::Inheritable v0.04;
Class::ReturnValue v0.53;
Clone v0.15;
constant v1.05;
Convert::ASN1 v0.20;
Cwd v3.12;
Data::Dumper v2.121_08;
DBD::mysql v2.9006;
DBI v1.46;
DBIx::SearchBuilder v1.45;
DBIx::SearchBuilder::Union v0;
DBIx::SearchBuilder::Unique v0.01;
Devel::StackTrace v1.11;
Devel::StackTraceFrame v0.6;
Digest::base v1.00;
Digest::MD5 v2.36;
DynaLoader v1.04;
Encode v2.12;
Encode::Alias v2.04;
Encode::Config v2.01;
Encode::Encoding v2.02;
Encode::Guess v2.00;
Encode::Unicode v2.02;
Errno v1.0901;
Exception::Class v1.21;
Exception::Class::Base v1.2;
Exporter v5.58;
Exporter::Heavy v5.58;
Fcntl v1.05;
fields v2.03;
File::Basename v2.74;
File::Glob v1.05;
File::Path v1.08;
File::Spec v3.12;
File::Spec::Functions v1.3;
File::Spec::Unix v1.5;
File::Temp v0.16;
FileHandle v2.01;
HTML::Element v3.16;
HTML::Entities v1.29;
HTML::Formatter v2.04;
HTML::FormatText v2.04;
HTML::Mason v1.35;
HTML::Mason::ApacheHandler v1.69;
HTML::Mason::Exception v1.1;
HTML::Mason::Exception::Abort v1.1;
HTML::Mason::Exception::Compilation v1.1;
HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
HTML::Mason::Exception::Compiler v1.1;
HTML::Mason::Exception::Decline v1.1;
HTML::Mason::Exception::Params v1.1;
HTML::Mason::Exception::Syntax v1.1;
HTML::Mason::Exception::System v1.1;
HTML::Mason::Exception::TopLevelNotFound v1.1;
HTML::Mason::Exception::VirtualMethod v1.1;
HTML::Mason::Exceptions v1.43;
HTML::Parser v3.45;
HTML::Scrubber v0.08;
HTML::Tagset v3.10;
HTML::TreeBuilder v3.13;
HTTP::Date v1.47;
I18N::LangTags v0.35;
I18N::LangTags::Detect v1.03;
integer v1.00;
IO v1.22;
IO::File v1.13;
IO::Handle v1.25;
IO::InnerFile v2.110;
IO::Lines v2.110;
IO::Scalar v2.110;
IO::ScalarArray v2.110;
IO::Seekable v1.1;
IO::Select v1.17;
IO::Socket v1.29;
IO::Socket::INET v1.29;
IO::Socket::UNIX v1.22;
IO::Wrap v2.110;
IO::WrapTie v2.110;
IPC::Open2 v1.02;
IPC::Open3 v1.02;
lib v0.5565;
List::Util v1.18;
Locale::Maketext v1.09;
Locale::Maketext::Fuzzy v0.02;
Locale::Maketext::Lexicon v0.62;
Locale::Maketext::Lexicon::Gettext v0.15;
Log::Dispatch v2.11;
Log::Dispatch::Base v1.09;
Log::Dispatch::Output v1.26;
Log::Dispatch::Screen v1.17;
Log::Dispatch::Syslog v1.18;
Mail::Address v1.74;
Mail::Field v1.74;
Mail::Field::AddrList v1.74;
Mail::Field::Date v1.74;
Mail::Header v1.74;
Mail::Internet v1.74;
MIME::Base64 v3.07;
MIME::Body v5.420;
MIME::Decoder v5.420;
MIME::Decoder::Base64 v5.420;
MIME::Decoder::Binary v5.420;
MIME::Decoder::NBit v5.420;
MIME::Decoder::QuotedPrint v5.420;
MIME::Entity v5.420;
MIME::Field::ContDisp v5.420;
MIME::Field::ConTraEnc v5.420;
MIME::Field::ContType v5.420;
MIME::Field::ParamVal v5.420;
MIME::Head v5.420;
MIME::Parser v5.420;
MIME::QuotedPrint v3.07;
MIME::Tools v5.420;
MIME::Words v5.420;
mod_perl v2.000002;
mod_perl2 v2.000002;
ModPerl::Const v2.000002;
Module::Versions::Report v1.02;
Net::LDAP v0.33;
Net::LDAP::ASN v0.03;
Net::LDAP::Bind v1.02;
Net::LDAP::Constant v0.04;
Net::LDAP::Entry v0.22;
Net::LDAP::Filter v0.14;
Net::LDAP::Message v1.08;
Net::LDAP::Search v0.10;
Net::LDAP::Util v0.10;
overload v1.04;
Params::Validate v0.76;
POSIX v1.09;
re v0.05;
Regexp::Common v2.120;
Regexp::Common::delimited v2.104;
RT v3.6.3;
RT::Interface::Email v2;
Scalar::Util v1.18;
SelectSaver v1.01;
Socket v1.78;
Storable v2.15;
strict v1.03;
Symbol v1.06;
Sys::Syslog v0.13;
Text::Autoformat v1.13;
Text::Quoted v1.8;
Text::Reform v1.11;
Text::Tabs v2005.0824;
Text::Template v1.44;
Text::Wrapper v1.000;
Tie::Hash v1.02;
Time::HiRes v1.86;
Time::JulianDay v2003.1125;
Time::Local v1.11;
Time::ParseDate v2003.1126;
Time::Timezone v2003.0211;
Time::Zone v2.22;
Tree::Simple v1.14;
UNIVERSAL v1.01;
UNIVERSAL::require v0.03;
URI v1.35;
URI::Escape v3.28;
URI::URL v5.03;
URI::WithBase v2.19;
utf8 v1.06;
vars v1.01;
warnings v1.05;
warnings::register v1.01;
XML::Parser v2.34;
XML::Parser::Expat v2.34;
XML::RSS v1.05;
XSLoader v0.06;From: John Wells [mailto:John.Wells@TIMCO.aero]
Sent: Wednesday, October 24, 2007 6:06 PM
To: Helmuth Ramirez; RT-Users@lists.bestpractical.com
Subject: RE: [rt-users] Email communication stops
randomly…rebootingapacheresolves

Side note: may I ask what you ran to show your ‘env details’?

I used a mix…

Mostly “dpkg -l | grep ” to find version info about items
installed via apt. perl -V to get perl bits, and “locate CGI.pm | grep
VERSION=” to find the versions of CGI.pm on my machine.

Hope this helps. Are you on Debian 4 as well?

Thanks,
John

This message has been scanned for viruses and
dangerous content by MailScanner http://www.mailscanner.info/ , and is

believed to be clean.