Email Attachment problem

RT Users
1

Hello Gurus,

We have recently upgraded to RT 3.8.2. After the upgrade we are seeing
issues with email attachements. Whenever we reply from RT attaching a
file, we are seeing the attachment contents as the body of the reply
email,also we are seeing body text coming as an attachment to the same
email. Please let us know whether any of yoy has experienced this and
already fixed the issue.

Thanks,
Aditya

2

Yes, I have seen this. I emailed the list last month about it.

It only happens when the WYSIWYG editor is enabled.-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Yadavalli
Aditya
Sent: 09 March 2009 06:52
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Email Attachment problem

Hello Gurus,

We have recently upgraded to RT 3.8.2. After the upgrade we are seeing
issues with email attachements. Whenever we reply from RT attaching a
file, we are seeing the attachment contents as the body of the reply
email,also we are seeing body text coming as an attachment to the same
email. Please let us know whether any of yoy has experienced this and
already fixed the issue.

Thanks,
Aditya
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