Editing RT_SiteConfig.pm

If I change or add any values to RT_SiteConfig.pm do I need to restart
RT for it to pick up the new values?

If so, how do I do that?

I am new to RT and setting up my first installation and am having a heck
of a time getting the email functionality to work.

Stefan Kyrytow
OntarioMD
Systems Engineer
w 416.623.1248 x5363
c 416.272.9900
stefan.kyrytow@ontariomd.com

This message (including any attachment(s)) is confidential, may be privileged and is intended for the above-named recipient(s) only. If you have received this message in error, please notify the sender by return email and delete this message from your system. Any unauthorized distribution, disclosure or use of this message is strictly prohibited.

Kyrytow, Stefan wrote:

If I change or add any values to RT_SiteConfig.pm do I need to restart
RT for it to pick up the new values?

Yes.

If so, how do I do that?

Usually something along the lines of

service httpd stop

service httpd start

depending on distro.

I am new to RT and setting up my first installation and am having a
heck of a time getting the email functionality to work.

Stefan Kyrytow
OntarioMD
Systems Engineer
w 416.623.1248 x5363
c 416.272.9900
stefan.kyrytow@ontariomd.com

This message (including any attachment(s)) is confidential, may be
privileged and is intended for the above-named recipient(s) only. If
you have received this message in error, please notify the sender by
return email and delete this message from your system. Any
unauthorized distribution, disclosure or use of this message is
strictly prohibited.



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Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

Thanks for the reply Drew.

I found that you do not need to restart apache (or your web server) for
changes in the RT_SiteConfig.pm file to be picked up. If your experience
is that you do need to restart the web server then that would lead me to
belive that it all depends on what value you change dictates if a
restart is required.

Stefan Kyrytow
OntarioMDFrom: Drew Barnes [mailto:barnesaw@ucrwcu.rwc.uc.edu]
Sent: Tuesday, January 31, 2006 10:43 AM
To: Kyrytow, Stefan
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Editing RT_SiteConfig.pm

Kyrytow, Stefan wrote:

If I change or add any values to RT_SiteConfig.pm do I need to restart
RT for it to pick up the new values?

Yes.

If so, how do I do that?

Usually something along the lines of

service httpd stop

service httpd start

depending on distro.

I am new to RT and setting up my first installation and am having a
heck of a time getting the email functionality to work.

Stefan Kyrytow
OntarioMD
Systems Engineer
w 416.623.1248 x5363
c 416.272.9900
stefan.kyrytow@ontariomd.com

This message (including any attachment(s)) is confidential, may be
privileged and is intended for the above-named recipient(s) only. If
you have received this message in error, please notify the sender by
return email and delete this message from your system. Any
unauthorized distribution, disclosure or use of this message is
strictly prohibited.


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O’Reilly Media at
http://rtbook.bestpractical.com

WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
San Francisco - Find out more at
http://bestpractical.com/services/training.html

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

This message (including any attachment(s)) is confidential, may be privileged and is intended for the above-named recipient(s) only. If you have received this message in error, please notify the sender by return email and delete this message from your system. Any unauthorized distribution, disclosure or use of this message is strictly prohibited.