Earliest Postgres Support

RT Users
1

We are currently using v3.0.9 with a Postgres database. Someone around
here said that the two had to be “shoehorned” together because v3.0.9
doesn’t support Postgres. Is this correct?

The reason I ask is that we’re experiencing problems with search
functions on custom fields. I think there may be some currupt code as a
result of the forced installation of Shredder into RT. I would like to
set up a fresh install of RT next to the current one, point apache to
the new one and see if that fixes the problem. I would also like to use
the same version so as not to cause any more problems.

Mathew Snyder
Systems Administrator
Network+
ServerVault TechOps

2

We are currently using v3.0.9 with a Postgres database. Someone
around
here said that the two had to be “shoehorned” together because v3.0.9
doesn’t support Postgres. Is this correct?

Take that shoehorn and hit the guy upside the head with it. Postgres
has worked fine with RT since at least version 2 which is when I
started using it.

I’d recommend upgrading to 3.4.5 since it is way faster and has
many fixes since 3.0.
The upgrade is pretty straightforward and you just run some simple
scripts to update the DB schema (no dump/reload like the 2.x to 3.x
jump).