E-mail address syntax for RT accounts

RT Users
1

Greetings,

I just like to confirm if there is a limitation in the e-mail address field
for an RT account, that does not allow it to have the dash character ("-").

When I tried to change an email address for an existing account, RT v.3.6.5
returned the error message:

“User XXXX: Illegal value for EmailAddress”

Thanks

2

Greetings,

I just like to confirm if there is a limitation in the e-mail address
field for an RT account, that does not allow it to have the dash character
(“-”).

When I tried to change an email address for an existing account, RT
v.3.6.5 returned the error message:

“User XXXX: Illegal value for EmailAddress”

Nope. The limit is that it can’t duplicate an existing account’s address. In a
more recent RT, we should be giving a better error message.

-j

3

I do not think this is the case. Do you have another user account
with the same E-mail address? The E-mail address is the primary
key and will give this error when you try to have two accounts with
the same address.

KenOn Thu, Oct 30, 2008 at 04:43:41PM -0200, Alex Moura wrote:

Greetings,

I just like to confirm if there is a limitation in the e-mail address field
for an RT account, that does not allow it to have the dash character (“-”).

When I tried to change an email address for an existing account, RT v.3.6.5
returned the error message:

“User XXXX: Illegal value for EmailAddress”

Thanks

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