Alle,
We have just started getting into the keyword game (following the keyword
tutorial) at http://www.fsck.com/pub/rt/contrib/2.0/Keywords-HOWTO.zip We
created a simple keyword category with 1 level of depth.
Urgency
Urgency/Critical
Urgency/High
Urgency/Normal
and added a global keyword selection:
Urgency: Single children of Urgency up to 0 levels deep.
However, when the keyword is added to the ticket, it displays the
following:
Keyword Selections |
|
Urgency # |
* Normal |
* Normal |
________________________|
I have made no changes to display.html. Has anyone seen this before? We're
running RT V2.0.13 on Redhat 7.3, MySQL V3.23.49.
Best Regards,
Camron
Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu America, INC.
E-mail: cwfox@fujitsu.com
Phone: (808) 934-4102
Pager: (808) 934-1290
Cell: (808) 937-5026