Dumpfile-to-rt-3.0 fails connect to syslog?

Hi,

I’ve got a strange problem trying do upgrade RT2 -> RT3.
After initial installation RT3 works, at least I can use the web
interface. I’ve exported ~8500 tickets from RT2 to DUMP directory.
Now I’m trying to import the tickets to RT3. And, oops:

./dumpfile-to-rt-3.0 DUMP

Importing users
uunix dgram connect: Socket operation on non-socket at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
[Fri Jan 9 20:18:44 2004] [crit]: no connection to syslog available at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
(/opt/machine/rt3/lib/RT.pm:254)

perl -V

Summary of my perl5 (revision 5.0 version 8 subversion 2) configuration:
Platform:
osname=solaris, osvers=2.8, archname=sun4-solaris

ps -ef | grep syslog

root 15389     1  0 17:38:17 ?        0:21 /usr/sbin/syslogd

grep -i log /opt/machine/rt3/etc/RT_SiteConfig.pm

Set($LogToSyslog , undef);
Set($LogToScreen , ‘error’);
Set($LogToFile , ‘debug’);

tail -4 /opt/machine/rt3/var/log/rt.log

[Fri Jan 9 20:24:41 2004] [warning]: Creating user B#52/#9@iK|1_ at ./dumpfile-to-rt-3.0 line 727.
(/opt/machine/rt3/lib/RT.pm:247)
[Fri Jan 9 20:24:41 2004] [crit]: no connection to syslog available at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
(/opt/machine/rt3/lib/RT.pm:254)

Any idea, what could it be??
Why ./dumpfile-to-rt-3.0 writes to syslog? Why it fails?
Who is that guy - “B#52/#9@iK|1_” ? :slight_smile:

Thanks for any help/comments.
Andrey

Andrey Vovk О©╫О©╫О©╫О©╫О©╫:

Hi,

I’ve got a strange problem trying do upgrade RT2 -> RT3.
After initial installation RT3 works, at least I can use the web
interface. I’ve exported ~8500 tickets from RT2 to DUMP directory.
Now I’m trying to import the tickets to RT3. And, oops:

./dumpfile-to-rt-3.0 DUMP

Importing users
uunix dgram connect: Socket operation on non-socket at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
[Fri Jan 9 20:18:44 2004] [crit]: no connection to syslog available at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
(/opt/machine/rt3/lib/RT.pm:254)

perl -V

Summary of my perl5 (revision 5.0 version 8 subversion 2) configuration:
Platform:
osname=solaris, osvers=2.8, archname=sun4-solaris
Solaris.
I really don’t know, but I hear here that Perl modules have problems
with Syslog on solaris. Turn it off and use standalone file log.