What version of RT are you using? With RT2, these things
are somewhat more configurable.On Fri, Jun 08, 2001 at 03:16:22PM -0500, Jennifer O’Briant wrote:
Is there a way to prevent WebRT from sending duplicate e-mails out.
For example: If an RT ticket is created and I end up being the owner, If I send a “reply to all” message out, I get 3 messages in the inbox of what I just sent out. Is there a way to prevent this from happening?
Associate Systems Administrator
MPI Software Technology, Inc.
jesse reed vincent – email@example.com – firstname.lastname@example.org
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
And I’m told we do share some common rituals. Our “flame war” is apparently
held in person in their land and called “project meeting”.
-Alan Cox [on “Suits”]