Is there a way to prevent WebRT from sending duplicate e-mails out.
For example: If an RT ticket is created and I end up being the owner, If I send a “reply to all” message out, I get 3 messages in the inbox of what I just sent out. Is there a way to prevent this from happening?
Jen O’Briant
Associate Systems Administrator
MPI Software Technology, Inc.
662-320-4300 x11
What version of RT are you using? With RT2, these things
are somewhat more configurable.On Fri, Jun 08, 2001 at 03:16:22PM -0500, Jennifer O’Briant wrote:
Is there a way to prevent WebRT from sending duplicate e-mails out.
For example: If an RT ticket is created and I end up being the owner, If I send a “reply to all” message out, I get 3 messages in the inbox of what I just sent out. Is there a way to prevent this from happening?
Jen O’Briant
Associate Systems Administrator
MPI Software Technology, Inc.
662-320-4300 x11
And I’m told we do share some common rituals. Our “flame war” is apparently
held in person in their land and called “project meeting”.
-Alan Cox [on “Suits”]