I am needing a help!. I am using RT two weeks, I am users beginner, I
need to do some modifications in some fields that I created. For
I created tree new fields:
Open Ticket: 23/06/05 12:00
Resolved Ticket: 23/06/05 12:45
Time of solution: 45 minuts (here I need that shows me the difference of
the first and second fields in
I would like to know somebody needed that.
Excuse, my English is not very good!
Thank you Rodrigo (Brazil)
Engenheiro de Suporte