Doubs about RTFM-2.2.0RC2

RT Users
1

Folks!

I’ve just to install RTFM-2.2.0RC2, our Request Tracker is 3.4.5,
when I try to attach an article to one ticket I get the following
error:

error: RT::FM::Article::_UpdateTimeTaken Unimplemented in
RT::Record. (/opt/rt3/lib/RT/Record.pm line 1462)
context:
…
492: else {
493: my ( $package, $filename, $line );
494: ( $package, $filename, $line ) = caller;
495:
496: die “$AUTOLOAD Unimplemented in $package. ($filename line $line) \n”;
497: }
498:
499: }
500:
…
code stack: /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Record.pm:496
/opt/rt3/lib/RT/Record.pm:1462
/opt/rt3/lib/RT/Ticket_Overlay.pm:2641
/opt/rt3/lib/RT/Ticket_Overlay.pm:2557
/opt/rt3/lib/RT/Interface/Web.pm:1496
/opt/rt3/lib/RT/Interface/Web.pm:1446
/opt/rt3/share/html/Ticket/Display.html:145
/opt/rt3/share/html/Ticket/Update.html:214
/opt/rt3/share/html/autohandler:215

So what’s the next there is a patch for this?

Thanks in advance…

Pablo

2

So what’s the next there is a patch for this?

This is already fixed in RT 3.5 and above – I just backported the fix
into 3.4, as well. Patch is below.

  • Alex

Modified: rt/branches/3.4-RELEASE/lib/RT/Record.pm
— rt/branches/3.4-RELEASE/lib/RT/Record.pm (original)
+++ rt/branches/3.4-RELEASE/lib/RT/Record.pm Tue Mar 28 15:50:07 2006
@@ -1459,7 +1459,7 @@

 $self->_SetLastUpdated;
  • if ( defined $args{‘TimeTaken’} ) {
  • if ( defined $args{‘TimeTaken’} and $self->can(‘_UpdateTimeTaken’))
    {
    $self->_UpdateTimeTaken( $args{‘TimeTaken’} );
    }
    if ( $RT::UseTransactionBatch and $transaction ) {
3

Hi Alex:

Thanks for your response, when I try to apply the patch I get the
following error:

[root@sar parches]# patch -p1 Record.pm.sinparche < parche.txt
patching file Record.pm.sinparche
patch: **** malformed patch at line 7: $self->_SetLastUpdated;

Why this?, attach the patch file for your inspection

Greetings,
PabloOn 3/28/06, Alex Vandiver alexmv@bestpractical.com wrote:

On Tue, 2006-03-28 at 16:27 -0400, Pablo Silva wrote:

So what’s the next there is a patch for this?

This is already fixed in RT 3.5 and above – I just backported the fix
into 3.4, as well. Patch is below.

  • Alex

Modified: rt/branches/3.4-RELEASE/lib/RT/Record.pm

— rt/branches/3.4-RELEASE/lib/RT/Record.pm (original)
+++ rt/branches/3.4-RELEASE/lib/RT/Record.pm Tue Mar 28 15:50:07 2006
@@ -1459,7 +1459,7 @@

 $self->_SetLastUpdated;
  • if ( defined $args{‘TimeTaken’} ) {
  • if ( defined $args{‘TimeTaken’} and $self->can(‘_UpdateTimeTaken’))
    {
    $self->_UpdateTimeTaken( $args{‘TimeTaken’} );
    }
    if ( $RT::UseTransactionBatch and $transaction ) {

parche.txt (514 Bytes)

4

Why this?, attach the patch file for your inspection

Whitespace is significant in patch files, and you seem to have failed to
copy it correctly. Try the attached.

  • Alex
5

Whitespace is significant in patch files, and you seem to have failed to
copy it correctly. Try the attached.

…helps if I actually attach it.

  • Alex

timetaken.patch (493 Bytes)