Does Upgrading 2.x to 3.x involve schema changes?

Hi,

I’m trying to upgrade an RT 2.0.14 system to 3.x. There has been
mention on this list of an upgrade tool available at www.fsck.com, but
I don’t see it up there now.

thanks,
Todd

Hello,

I’ve created several templates in local/html and trying to make Japanese
version of them. So I added new expressions into ja.po file like this:

msgid "Account Details"
msgstr “”

However, when I’m trying to print them like <&|/l&>Account Details</&> they
are still printed in English. Am I doing something wrong?

Any suggestions greatly appreciated.

Thanks!

Yes.

Todd Goldenbaum wrote:

I’m trying to upgrade an RT 2.0.14 system to 3.x. There has been
mention on this list of an upgrade tool available at www.fsck.com, but
I don’t see it up there now.

It’s hiding down in Index of /pub/rt/devel .

�|� Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.

Yes.

Todd Goldenbaum wrote:

I’m trying to upgrade an RT 2.0.14 system to 3.x. There has been
mention on this list of an upgrade tool available at www.fsck.com, but
I don’t see it up there now.

It’s hiding down in Index of /pub/rt/devel .

Thanks-- I don’t see anything in that dir with ‘upgrade’ in the name–
what is the filename I’m looking for?

Todd Goldenbaum wrote:

Thanks-- I don’t see anything in that dir with ‘upgrade’ in the name–
what is the filename I’m looking for?

rt2-to-rt3-whatever-is-latest…
�|� Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.

This is from the README for rt2-to-rt3 (the one with no version number)

This tool migrates your RT2 instance to an RT 3.0 instance. It
transfers:

Users
Groups
Queues
Rights
Tickets
Custom Fields (Formerly Keywords)
ACLs
BASIC Scrips

It does NOT automatically migrate:

Custom templates,
Custom Scrips,
Custom ScripActions,
Custom ScripConditions

Is there any documentation on how to migrate these last four items, or
do they have to be re-created from sratch?On Apr 5, 2004, at 5:15 PM, Phil Homewood wrote:

Todd Goldenbaum wrote:

Thanks-- I don’t see anything in that dir with ‘upgrade’ in the name–
what is the filename I’m looking for?

rt2-to-rt3-whatever-is-latest…

»|« Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.


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