I’ve noticed that RT destroys indentation when I submit tickets. We do a
lot of Python programming, so preserving indentation is important in many
instances. I poked around the RT wiki a bit but didn’t see any sort of
markup. We naively tried
…
but that didn’t seem to work.
Documentation pointers greatly appreciated.
Skip Montanaro - skip@pobox.com - http://www.mojam.com/
“The hippies and the hipsters did some great stuff in the sixties,
but the geeks pulled their weight too.” – Billy Bragg
I’ve noticed that RT destroys indentation when I submit tickets.
I don’t see that. What I see is that RT loses indentation when looking
at a ticket in the Web view, but if I use the “show the original text”
link (“[Download]” or some such), I get the original text, indentation
and all. It’s only the Web interface that destroys indentation, in my
experience.
/~\ The ASCII der Mouse
\ / Ribbon Campaign
X Against HTML mouse@rodents.montreal.qc.ca
/ \ Email! 7D C8 61 52 5D E7 2D 39 4E F1 31 3E E8 B3 27 4B
I’ve noticed that RT destroys indentation when I submit tickets.
I don’t see that. What I see is that RT loses indentation when looking
at a ticket in the Web view,
Note also that this is controlled by CSS these days. So it would be
pretty easy to flip it to whitespace-preserving.
I’ve noticed that RT destroys indentation when I submit tickets. We do a
lot of Python programming, so preserving indentation is important in many
instances. I poked around the RT wiki a bit but didn’t see any sort of
markup. We naively tried
…
but that didn’t seem to work.
Documentation pointers greatly appreciated.
RT does not actually destroy the indentation – it’s just the way
messages are shown in the history display: HTML does not care about
whitespace. If you click on ‘[Show]’ link next to a comment it will
take you to attachment view where you can see all your indentation
preserved.
You can probably modify HTML to place
tags around the comments
view.