I’m trying to figure out a way to have a scrip act differently based on
whether a transaction was based on an incoming e-mail or something done
from the web interface. Is there a hook for this?
(Perhaps check $self->TicketObj->Transactions->First->Message->First
for existance of a header named `Received’ via GetHeader method?
Has anybody tried that before? something like what’s shown at
http://www.soundwave.net/~wmono/rt/ but doing it this way sounds
a bit like a hack to me.)