Displaying HTML in RT4?

RT Users
1

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Hi,
I’m trying to understand if RT4 can display html e-mails. As far as I
can see, it has support for sending html out as multi-part e-mails, but
nothing obvious on the receiving side of things.

The only two things I find are

    • something called ScrubHTML, but that was just in RT3
    • Set($PreferRichText, true); - which parses some rich text and html,
      like text decoration or font face, but not tables for example.

Is there any known way of doing this?

Thanks,
Giuseppe

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George’s, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsollazz@sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583
Twitter: http://twitter.com/sgulit
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2

Hi,
I’m trying to understand if RT4 can display html e-mails. As far as I
can see, it has support for sending html out as multi-part e-mails, but
nothing obvious on the receiving side of things.

The only two things I find are

    • something called ScrubHTML, but that was just in RT3
    • Set($PreferRichText, true); - which parses some rich text and html,
      like text decoration or font face, but not tables for example.

Is there any known way of doing this?

You may do it yourself
(RT::Interface::Web - RT 4.2.17 Documentation - Best Practical)

or have a look at this plugin:

Easter-eggs Spécialiste GNU/Linux
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Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76
mailto:elacour@easter-eggs.com - http://www.easter-eggs.com