Display the phone number

Hi,

I would like to display the work phone number, room number, location in the
��display � of the requestor in the � people � section. Or at least in the
user summary

The information is already in RT, because I can see the phone number etc.
in the � modify the user ��windows.

Anyone known how can I do that ?

Regards.

Albert SHIH
DIO b�timent 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
France
T�l�phone : +33 1 45 07 76 26/+33 6 86 69 95 71
xmpp: jas@obspm.fr
Heure local/Local time:
mar 19 ao� 2014 15:30:05 CEST

Le 19/08/2014 � 15:33:40+0200, Albert Shih a �crit

Hi,

I would like to display the work phone number, room number, location in the
��display � of the requestor in the � people � section. Or at least in the
user summary

The information is already in RT, because I can see the phone number etc.
in the � modify the user ��windows.

Anyone known how can I do that ?

I answer to myself just in case some one ask the same question.

Two thing to do :

1/ Activate the

  Set($MoreAboutRequestorTicketList, "Active"); (Default)

2/ put the information you want to see in

  Set($MoreAboutRequestorExtraInfo,"WorkPhone,City");

Thanks :wink:

Regards.

JAS
Albert SHIH
DIO b�timent 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
France
T�l�phone : +33 1 45 07 76 26/+33 6 86 69 95 71
xmpp: jas@obspm.fr
Heure local/Local time:
mar 19 ao� 2014 16:00:44 CEST

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