Display people in People section by full name?

RT Users
1

We were able to set the users show in the drop-down list to assign owners as
a full name by copying the share/html/Elements/SelectOwner to
local/html/Elements and editting it.

But in the box that shows ‘people’ related to this ticket on the ticket
display page (owner, requestor, CC, adminCC) it still shows up as email
addresses. Is there any way to also show full names here as well?

Thanks,
Laura
View this message in context: http://www.nabble.com/Display-people-in-People-section-by-full-name--tp16012559p16012559.html

2

In 3.8 that’s controlled by one component.
Someone posted similar patch for 3.6 as well.On Wed, Mar 12, 2008 at 11:11 PM, lgrella lgrella@acquiremedia.com wrote:

We were able to set the users show in the drop-down list to assign owners as
a full name by copying the share/html/Elements/SelectOwner to
local/html/Elements and editting it.

But in the box that shows ‘people’ related to this ticket on the ticket
display page (owner, requestor, CC, adminCC) it still shows up as email
addresses. Is there any way to also show full names here as well?

Thanks,
Laura

View this message in context: http://www.nabble.com/Display-people-in-People-section-by-full-name--tp16012559p16012559.html
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