Disabling script

RT Users
1

We are running RT5.0.1 and loving it thus far. We have roughly 12 queues set up, and I’d like to disable the script ‘On create Autoreply to Requestors’ for 1 of our queues. Is this possible?

2

You can create a blank template with the same name that, that scrip uses just for your one queue:
https://docs.bestpractical.com/rt/5.0.1/customizing/templates.html#Queue-specific-template-overrides

3

Thanks for the assist.