Is there a way to disable the custom fields on a given queue. I have a
custom field that I want shared between some of my queues, but do not want
it to show up in the other queues.
If I create a custom field on the individual queue, then go to the other
queue, I can not access this custom field from the first queue. If I use
the same name, it is still considered a unique custom field and then shows
up as two fields.
Also anyone know a way to sort by custom field in the queries. I bascically
have a billing code for one of my queues, that on a monthly basis, need to
generate a bill sorting by the custom field.
Ted Serreyn Phone:262-432-0260 Fax:262-432-0232
Serreyn Network Services, LLC http://www.serreyn.com/