Disable auto-creation of users by rt-mailgate

RT Users
1

Here’s one I thought would be real simple, but I can’t find it anywhere in
my copy of RT Essentials or in the wiki.

We got our first spam into a queue today, and everybody completely freaked
out and tagged it a “security issue”. Argh, the ignorance of it all.

Anyway, I would like to disable creation of new accounts by rt-mailgate. If
an email comes in and they’re not already an RT user, just drop the email on
the floor. Simple setting, or complex customization?

– ============================
Tom Lahti
BIT Statement LLC

(425)251-0833 x 117
http://www.bitstatement.net/
– ============================

3

Don’t grant CreateTicket to everyone and unprivileged.On Thu, Apr 30, 2009 at 11:07 PM, Tom Lahti toml@bitstatement.net wrote:

Here’s one I thought would be real simple, but I can’t find it anywhere in
my copy of RT Essentials or in the wiki.

We got our first spam into a queue today, and everybody completely freaked
out and tagged it a “security issue”. Argh, the ignorance of it all.

Anyway, I would like to disable creation of new accounts by rt-mailgate. If
an email comes in and they’re not already an RT user, just drop the email on
the floor. Simple setting, or complex customization?

–
– ============================
Tom Lahti
BIT Statement LLC

(425)251-0833 x 117
http://www.bitstatement.net/
– ============================

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