rtjoe
May 19, 2011, 9:57am
1
Hello everybody
One of my colleague ask me this
and i have to admit from myself … i don’t know
did anybody know where is the difference?
best regards john s.
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The answer is in the wiki
GerardOn 2011-05-19 11:57, john s. wrote:
Hello everybody
One of my colleague ask me this
and i have to admit from myself … i don’t know
did anybody know where is the difference?
best regards john s.
Hello everybody
One of my colleague ask me this
and i have to admit from myself … i don’t know
did anybody know where is the difference?
best regards john s.
Hi John
I believe comment doesn’t send an email to the requestor whereas reply
does
regards
Garry
Dr Garry Booth
IT Services
Loughborough University
rtjoe
May 19, 2011, 10:59am
4
The answer is indeed in the wiki. Reply is the same as Correspondence that
goes to the Requestor, maybe the CC: on the ticket. Comments are generally
for internal staff and may be sent to the AdminCC.
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