Describe Field in a Query Result Page

RT Users
1

Hello All,

I need to know if it’s possible to show up the first record of a ticket history (describe field on ticket creation) in a query result (using Query Builder Page).

Thanks in advance.

Regards.

Rodolfo de Moraes Reis
Diretoria de Soluções de
Inteligência de Negócios
CPqD Telecom & IT Solutions
Tel.: +55 19 3705-5986
Fax: +55 19 3705-6786
rmreis@cpqd.com.br
www.cpqd.com.br

2

Hi There!

I tought to put codes (routines in ShowHistory) in Advanced Query Search to do what I need… But it seems not possible, right?!

Anyone has any idea about this?!
You should look at columns map and its handling, but I don’t think
it’s possible to push method(function) into it now.

Thanks in advance,
Rodolfo

-----Mensagem original-----
De: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]Em nome de Rodolfo de
Moraes Reis
Enviada em: sexta-feira, 23 de setembro de 2005 15:19
Para: rt-users@lists.bestpractical.com
Assunto: [rt-users] Describe Field in a Query Result Page

Hello All,

I need to know if it’s possible to show up the first record of a ticket history (describe field on ticket creation) in a query result (using Query Builder Page).

Thanks in advance.

Regards.

Rodolfo de Moraes Reis
Diretoria de Soluções de
Inteligência de Negócios
CPqD Telecom & IT Solutions
Tel.: +55 19 3705-5986
Fax: +55 19 3705-6786
rmreis@cpqd.com.br
www.cpqd.com.br

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