Deleting attachments stored in ExternalStorage

RT Users
1

We’ve been using ExternalStorage to disk successfully for a little while, and we’ve now got 26GB stored.

I note in the documentation that it’s not compatible with rt-shredder, which we’e been using to clean up the database and deal with GDPR retention concerns.

Is there a way to safely delete items from the external storage system? Eventually there’s a chance it will fill the disk it is pointing to.

2

Also curious to learn how cleaning up external attachments should be handled.

Surely there must be a way to delete attachments which are no longer related to any tickets?

3

I’m curious as well. haven’t found anything in doco that talks to it.