Deleted tickets in RT3

RT Users
1

Dear List,

In RT2 tickets that were deleted hung around forever til the admin ran a secret
script that was forbidden and might break data …

In RT3: Are ‘deleted tickets’ still anywhere in the database? Is it possible,
even with mysql command line searching, to locate those tickets?

Or are deleted’s actually gone forever ? (one observes that there is, unlike
RT2, no way to search on the condition ‘deleted’ )

We need to know… checked the list but as you could imagine the word ‘deleted’
wasn’t a very unique search. The wiki didn’t cover this question.

2

Dave Dennis wrote:

Dear List,

In RT2 tickets that were deleted hung around forever til the admin ran a secret
script that was forbidden and might break data …

In RT3: Are ‘deleted tickets’ still anywhere in the database? Is it possible,
even with mysql command line searching, to locate those tickets?
Yes. Still.
mysql> SELECT * from Tickets where Status = ‘deleted’ or Status = ‘dead’;