Delete or move a correspondence

Is it possible to delete or move a ticket correspondence?

William

rt-shredder can be used to delete individual transactions from a ticket,
such as correspondence:
https://www.bestpractical.com/docs/rt/4.2/RT/Shredder.html

A more hacky method is discussed here:
http://www.gossamer-threads.com/lists/rt/users/79279#79279

I’m not aware of any supported way to move correspondence (short of merging
two tickets).On Fri, 20 Feb 2015 at 06:46 Edsall, William (WJ) WJEdsall@dow.com wrote:

Is it possible to delete or move a ticket correspondence?

William